We’ve updated our Privacy Policies

LAZ Parking is committed to protecting your privacy and keeping you informed. Click here to read our Privacy Policy and License Plate Recognition Policy and learn how your information is collected, used, stored, shared and protected.

Customer Care Center

LAZ  Customer Care Center

LAZ Customer Care provides your parking patrons with an instant connection to a live LAZ person at the touch of a button.

Day or night, one push of your location’s call button or a simple phone call connects the customer to our cutting edge support center.

Our friendly, professional operators will answer questions, solve problems and help with transactions in real time.

Enhance your parking operation with LAZ Customer Care and enjoy the following benefits:

  • 24/7/365 Monitoring: Gates stay down, the garage stays open and revenue is collected around the clock, resulting in improved returns on your parking technology investments.
  • Increased Revenue: Stronger revenue control programs reduce ticket loss, eliminate “silent partners” and provide the ability to close transactions day or night.
  • Reduced Operating Expenses: Automating your facilities allows for more strategic staffing models, reducing or eliminating payroll costs.
  • Fast and Friendly Service: Our bilingual Customer Care Representatives are consistent, professional and always available to provide courteous issue resolution.
  • Improved Customer Service: LAZ Parking’s off-site support lets you transform on-site cashier functions into customer service roles, like roving ambassadors.

With LAZ Customer Care, now it's possible to get the best of both worlds - reduced operating expenses and our exemplary customer service. Contact us today to find out more.