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LAZ Parking is committed to protecting your privacy and keeping you informed. Click here to read our Privacy Policy and License Plate Recognition Policy and learn how your information is collected, used, stored, shared and protected.

Privacy Policy

This Privacy Policy (“Policy”) describes the data privacy practices of LAZ Parking and its subsidiaries, divisions, and affiliates (collectively and/or individually, "Company", "our", or "we") and your rights regarding your personal information. In general, our processing of personal information or data, meaning information or data that, subject to certain exceptions, identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information” or "PI”), is designed to improve the purchasing experience of our customers and to provide relevant information about our products, services, and promotions. Except as otherwise provided, the Policy applies to our interactions with our customers and visitors, including, but not limited to:

  • Use of our digital services, including our websites (“the Website”) and apps
  • Visits to our stores/locations or attendance at one of our events
  • Phone and email communications
  • Social media interactions on our websites and other third-party websites like Facebook, YouTube, Pinterest, Google+, Instagram and Twitter
  • Viewing our online advertisements or emails
  • Through our authorized service providers

Please read this Policy carefully before using the Website or submitting personal information to us.  By accessing or visiting the Website, or otherwise submitting personal information to us, you indicate your understanding that the collection, use, and disclosure of your information is subject to the terms of this Policy and our Terms and Conditions. Except as otherwise noted, any capitalized terms not defined in the Policy have the meaning set forth in the Terms and Conditions. If you do not consent to the collection, use, and disclosure of your information as described in this Policy, please do not provide us with such information.

Personal Information We Collect

As described below, the Company may collect or has collected in the preceding 12 months the following categories of personal information (“PI” or “personal information”). 

  • Identifiers and Contact Information. Examples include real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, license plate number, or other similar identifiers.
  • Other elements. Examples include name, signature, characteristics or description, address, telephone number, education, bank account number, credit card number.
  • Commercial information. This includes services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Education information. This includes information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, Sec. 1232g; 34 C.F.R. Part 99).
  • Internet or other electronic network activity. Examples include browsing history, search history, a consumer’s interaction with an internet website, application, or advertisement.
  • Geolocation data. This might include location information while using one of our apps.
  • Audio, electronic, visual, thermal, olfactory, or similar information. Examples of this category include information collected from voicemail messages, while speaking with one of our service representatives, and/or by video camera.
  • Sensitive Personal Information.  Specifically, payment card information and precise geolocation.


Purposes For Which We Collect Your Personal Information.
 

In general, we use the personal information we collect only for the purposes for which we collected it, for compatible purposes, as permitted or required by law, as necessary to carry out our contractual duties and obligations, and as otherwise provided in this Policy. For example, we may use your personal information in the following ways:

  • To provide you with information, products or services that you request from us.
  • To fulfill or meet the reason for which the information is provided.
  • To contact you and/or provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
  • To engage in marketing activities, including to help design products and services appropriate for our customers.
  • To communicate with you in social media concerning our products and services.
  • To carry out our obligations and enforce our rights including those arising from any contracts entered into between you and us, including for billing, payment, and collections.
  • To review, improve, and monitor our website, applications, online services, and overall customer experience, including to provide customization to meet  specific needs, ensure a consistent experience, and to assess trends, interests, and demands of customers.
  • To provide customer service and engage in quality control activities concerning our products and services.
  • For testing, research, analysis and product and service development.
  • To respond to law enforcement requests and as required by applicable law, court order, governmental regulations, or other lawful processes.
  • As described to you when collecting your personal information.
  • To process applications for employment, as well as to evaluate and improve our recruiting efforts.
  • As necessary or appropriate to protect the rights, property, security, and safety of our business, our employees, our consumers, our information systems, and the public.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.


Sources of Personal Information

We may collect your personal information from the following sources.  

  • You. Examples of when we collect that information include:
    • During a website visit,when you complete a webform, or when you visit us at one of our locations or events.
    • If you upload or share a photo, submit a request, submit information, or post other digital content through one of our websites, applications or via social media interactions on third party websites like Facebook or Twitter
    • If you register for a referral or loyalty program
    • If you participate in a sweepstake, contest, promotion, program, clinic or workshop
    • If you request a quote, warranty or other information
    • If you use a rebate
    • In connection with your interactions with us as a registered user of our websites
    • We may use tracking tools like browser cookies, flash cookies, and web beacons.
  • Your friends and family, such as when they provide your information through one of our refer-a-friend type features or programs. Persons who share such information in connection with those features or programs should only submit email addresses of individuals with whom they have a close personal or family relationship, who would be interested in receiving the communication, and who have authorized the sharing of their email address.
  • News outlets, social media, surveys, and third parties.  We or outside parties on our behalf may conduct research and other activities that result in the collection of your personal information.
  • Related Entities and Affiliates.  We may collect information about you from our affiliates and other related parties.
  • Service Providers and Contractors.  We may engage service providers and contractors to collect information about you that is necessary to our business operations and/or provision of services to you.
  • Information Collected Automatically. As you navigate through and interact with our Website and app, we may compile statistical information concerning your usage of the Website and app through analytics services, such as those provided by Google Analytics. To do so, we may collect certain information about your equipment and browsing actions and patterns, including:
  • -Details of your visits to our Website, or use of our app, such as traffic data, location data, logs and other communication data, and the resources that you access and use on the Website or in the app
  • -Information about your computer and internet connection, including your IP address, operating system, and browser type.
  • -Information about the type of device you are using, mobile ad identifiers, the time and length of your visit, and the website that referred you to our Website.
  • -Information about your preferences to make your use of the Website or app more productive, via the use of Cookies. For more information on Cookies, please see the Cookies and Other Tracking Technologies section below.We may use this information to generate aggregate statistics about visitors to our Website or users of our app.Please check your web browser if you want to learn what information your browser sends or how to change your settings.

Disclosure of Personal Information

We may disclose your personal information for the same reasons that we may use it, as described in this Policy, which includes disclosing it to our affiliates and non-affiliated third parties, as we deem necessary to carry out those purposes. We endeavor to choose affiliates and non-affiliates with similar standards to ours regarding the protection of data.

The following chart describes the categories of personal information we have collected or may collect about you and, for each category, identifies the categories of parties to whom we may disclose that information and the purposes for those disclosures.

Categories of Personal Information

Categories of Third Parties to Whom Disclosed & Purposes for Disclosure

Address and other identifiers – such as name, postal address, email address, phone number, account name, date of birth, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers

 

 

Third parties as directed by you. We may disclose your personal information to the third parties to whom you direct.

 

Our business partners. For example, we might disclose your personal information to one of our business partners for purposes of collaborating on providing services to you, or to invite you to an event we are organizing. These business partners should also have their own privacy statements that set out the manner in which they will collect, use, and disclose personal information. Where applicable, we encourage you to review each such business partner’s privacy statement before signing on with them.

 

Third parties that perform services on our behalf. For example, we may disclose information to certain service providers, including marketing companies, professional service providers, debt collectors, information technology providers, payroll and benefits managers, and data storage companies. We might also authorize our service providers to collect personal information on our behalf.

Governmental entities, legal service providers. We may disclose your personal information in order to comply with the law and in the course of providing our products and services. We may also disclose information if a government agency or investigatory body submits a request.

 

Successors to all or portions of our business. If all or part of our business is sold, we may disclose personal information in preparation for or as part of that transaction.

Financial information – such as bank account details, credit history, income details or other similar identifiers

 

NOTE: The information in this category may include the following elements of Sensitive Personal Information: log-in, financial account, debit card, or credit card number, in combination with any required security or access code, password, or credential allowing access to an account.

Third parties as directed by you. We may disclose your personal information to the third parties to whom you direct.

 

Our business partners. For example, we might disclose personal information to one of our business partners for purposes of collaborating on providing products or services to you, or to invite you to an event we are organizing. These business partners should also have their own privacy statements that set out the manner in which they will collect, use, and disclose personal information. Where applicable, we encourage you to review each such business partner’s privacy statement before signing on with them.

 

Third parties that perform services on our behalf. For example, we may disclose information to certain service providers, including marketing companies, professional service providers, debt collectors, information technology providers, payroll and benefits managers, and data storage companies. We might also authorize our service providers to collect personal information on our behalf.

 

Governmental entities, legal service providers. We may disclose your personal information in order to comply with the law and in the course of providing our products and services. We may also disclose information if a government agency or investigatory body submits a request.

 

Successors to all or portions of our business. If all or part of our business is sold, we may disclose personal information in preparation for or as part of that transaction.

Commercial information – such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies or other similar identifiers

Third parties as directed by you. We may disclose your personal information to the third parties to whom you direct.

 

Our business partners. For example, we might disclose personal information to one of our business partners for purposes of collaborating on providing products or services to you, or to invite you to an event we are organizing. These business partners should also have their own privacy statements that set out the manner in which they will collect, use, and disclose personal information. Where applicable, we encourage you to review each such business partner’s privacy statement before signing on with them.

 

Third parties that perform services on our behalf. For example, we may disclose information to certain service providers, including marketing companies, professional service providers, debt collectors, information technology providers, payroll and benefits managers, and data storage companies. We might also authorize our service providers to collect personal information on our behalf.

 

Governmental entities, legal service providers. We may disclose personal information in order to comply with the law and in the course of providing our products and services. We may also disclose information if a government agency or investigatory body submits a request.

 

Successors to all or portions of our business. If all or part of our business is sold, we may disclose personal information in preparation for or as part of that transaction.

Education information, including student ID number.

 

 

Third parties as directed by you. We may disclose your personal information to the third parties to whom you direct.

 

Our business partners. For example, we might disclose personal information to one of our business partners for purposes of collaborating on providing products or services to you, or to invite you to an event we are organizing. These business partners should also have their own privacy statements that set out the manner in which they will collect, use, and disclose personal information. Where applicable, we encourage you to review each such business partner’s privacy statement before signing on with them.

 

Third parties that perform services on our behalf. For example, we may disclose information to certain service providers, including marketing companies, professional service providers, debt collectors, information technology providers, payroll and benefits managers, and data storage companies. We might also authorize our service providers to collect personal information on our behalf.

 

Governmental entities, legal service providers. We may disclose personal information in order to comply with the law and in the course of providing our products and services. We may also disclose information if a government agency or investigatory body submits a request.

 

Successors to all or portions of our business. If all or part of our business is sold, we may disclose personal information in preparation for or as part of that transaction.

 

Internet or other electronic network activity – such as browsing history, search history, a consumer’s interaction with an internet website, application, or advertisement.

 

 

Third parties as directed by you. We may disclose your personal information to third parties to whom you direct.

 

Our business partners. For example, we might disclose personal information to one of our business partners for purposes of collaborating on providing products or services to you, or to invite you to an event we are organizing. These business partners should also have their own privacy statements that set out the manner in which they will collect, use, and disclose personal information. Where applicable, we encourage you to review each such business partner’s privacy statement before signing on with them.

 

Third parties that perform services on our behalf. For example, we may disclose information to certain service providers, including marketing companies, professional service providers, debt collectors, information technology providers, payroll and benefits managers, and data storage companies. We might also authorize our service providers to collect personal information on our behalf.

 

Governmental entities, legal service providers. We may disclose personal information in order to comply with the law and in the course of providing our products and services. We may also disclose information if a government agency or investigatory body submits a request.

 

Successors to all or portions of our business. If all or part of our business is sold, we may disclose personal information in preparation for or as part of that transaction.

Geolocation data

 

NOTE: The information in this category may include the following element of Sensitive Personal Information: precise geolocation.

Third parties as directed by you. We may disclose your personal information to the third parties to whom you direct.

 

Our business partners. For example, we might disclose personal information to one of our business partners for purposes of collaborating on providing products or services to you, or to invite you to an event we are organizing. These business partners should also have their own privacy statements that set out the manner in which they will collect, use, and disclose personal information. Where applicable, we encourage you to review each such business partner’s privacy statement before signing on with them.

 

Third parties that perform services on our behalf. For example, we may disclose information to certain service providers, including marketing companies, professional service providers, debt collectors, information technology providers, payroll and benefits managers, and data storage companies. We might also authorize our service providers to collect personal information on our behalf.

 

Governmental entities, legal service providers. We may disclose personal information in order to comply with the law and in the course of providing our products and services. We may also disclose information if a government agency or investigatory body submits a request.

 

Successors to all or portions of our business. If all or part of our business is sold, we may disclose personal information in preparation for or as part of that transaction.

Audio, electronic, visual, thermal, olfactory, or similar information.

 

Third parties as directed by you. We may disclose personal information to the third parties to whom you direct.

 

Our business partners. For example, we might disclose personal information to one of our business partners for purposes of collaborating on providing products or services to you, or to invite you to an event we are organizing. These business partners should also have their own privacy statements that set out the manner in which they will collect, use, and disclose personal information. Where applicable, we encourage you to review each such business partner’s privacy statement before signing on with them.

 

Third parties that perform services on our behalf. For example, we may disclose information to certain service providers, including marketing companies, professional service providers, debt collectors, information technology providers, payroll and benefits managers, and data storage companies. We might also authorize our service providers to collect personal information on our behalf.

 

Governmental entities, legal service providers. We may disclose personal information in order to comply with the law and in the course of providing our products and services. We may also disclose information if a government agency or investigatory body submits a request.

 

Successors to all or portions of our business. If all or part of our business is sold, we may disclose personal information in preparation for or as part of that transaction.

 

Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, and other legitimate business needs. We will delete, deidentify, or aggregate your personal information when it is no longer reasonably required for the purposes described herein (or compatible purposes), or, where applicable, when you withdraw your consent or request erasure, to the extent that we are not legally required or otherwise permitted to continue to hold such data. To determine the appropriate retention period for your personal information, we consider various factors, such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information; and applicable legal requirements. 

 

Links to Third-Party Sites and Integrations

 

We may provide links to websites or resources outside of our Site for your informational purposes only. We may also provide links to third-party integrations. Third party integrations are websites or platforms that synchronize with our Site to provide you with additional functionality, tools, or services such as maps, sending requested information, etc.

 

You acknowledge and agree we are not responsible for the availability of third-party sites, resources, or integrations and do not endorse and are not responsible or liable for any content, advertising, goods, services or other materials on, available through, or provided by such sites, resources, or integrations.  We are not responsible for the privacy or other practices of such sites and cannot guarantee the security of personal information that you provide, or that is collected by, such sites.  We encourage you to review the privacy policies and terms and conditions on those linked sites.

 

Cookies and Other Tracking Technologies.

As is true of most websites, we gather some PI automatically and store it in log files. This information may include the Internet Protocol (IP) address, browser type, language, internet service provider (ISP), referring and exit page, operating system, and date/time stamp. In addition to the purposes above, we use this PI to understand and analyze trends, to administer the Website, to learn about user behavior on the Website, and to gather demographic information about our user base as a whole. To monitor use of the Website and improve its quality, we may compile statistical information concerning the use of the Website through analytics services, such as those provided by Google Analytics. Examples of this information may include: the number of visitors to the Website or to sections or pages within the Website, patterns of traffic flowing through the Website, length of time spent on the Website, or in sections or pages of the Website, the other sites that refer visitors to the Website, the pages of the Website that visitors frequently use as entry and exit points, utilization of the browser and operating systems and versions used by visitors to the Website. We also may use this PI in our marketing and advertising services.

We may use various kinds of software devices to collect PI about use of our Website. Small files called "cookies" may be attached to your Web browser. These files identify your browser and save information such as passwords so that websites can recognize you. You can set your browser to disable cookies, but some portions of this Website (and possibly other sites) may not work properly if you do this. We may also use web beacons to review how visitors navigate the Website. If you would like more information about this practice, and your choices and how they relate to this practice, please contact us.

This Website may use social media plugins (e.g. Facebook and LinkedIn) to enable you to easily share information with others.  When you visit our Website, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our Website.  If you are logged into the social media website (e.g. Facebook, Twitter) while browsing our Website, the social plugins allow that social media website to share data about your activities on our Website with other users of their social media website.  For example, Facebook Social Plugins allow Facebook to show your likes and comments on our pages to your Facebook friends.  Facebook Social Plugins also allow you to see your friends’ Facebook activity on our website.  We do not control any of the content from the social media plugins.  For more information about social plugins from other media websites you should refer to those sites’ privacy and data/information sharing statements/policies.

IMPORTANT: By using the Website, you consent to the processing of any PI provided or collected for the analytics purposes and functions described above.

Do Not Track. 

“Do Not Track” is a privacy preference that you can set in your Internet search browser that sends a signal to a website that you do not want the website operator to track certain browsing information about you.  However, because our Website is not configured to detect Do Not Track signals from a user’s computer, we are unable to respond to Do Not Track requests. 

Our Sites and Children

We do not knowingly collect or solicit PI from children under 13 years of age. We are concerned about the safety of children when they use the Internet and will never knowingly request PI from anyone under the age of 13. If the parent or guardian of a child under 13 believes that the child has provided us with any PI, the parent or guardian of that child should contact us and ask to have this PI deleted from our files. If we otherwise obtain knowledge that we have PI about a child under 13 in our files, we will delete that information from our existing files so that it is not in retrievable form.

Security

While we use reasonable measures to protect our websites and your information, the Internet is never 100% secure. The measures we use are appropriate for the type of information we collect. We cannot guarantee use of our websites or mobile applications are 100% secure. We encourage you to use caution when using the Internet.

Applicable law

This Policy is governed by the laws of the State of Connecticut without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Privacy Policy shall lie exclusively with the state and federal courts within Connecticut. If any provision of this Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect.

Notice to Website Users Located Outside the U.S.

The Company operates in accordance with the laws of the U.S. When you access our Website from outside the U.S., we may transfer the PI that we collect from you to a location outside of your jurisdiction, including the U.S. The data protection laws in these jurisdictions may not provide you with the same protections as those of your jurisdiction. By using this Website you acknowledge that these laws may provide a different standard of protection and you consent to the transfer of your personal data to other jurisdictions, including the U.S.

Contact Us 

If you have additional questions you may call us at 860-906-3747 or reach us by email at [email protected]. You can write to us at: One Financial Plaza, 14th Floor, Hartford, CT 06103. 

Changes to this Privacy Policy

Effective Date: January 9, 2024

From time to time we may change our privacy policies. We will notify you of any material changes to our Privacy Policy by posting an updated copy on our website. Please check our Website periodically for updates.

Your Rights

You may have certain rights related to your personal information, subject to certain exceptions. Specifically:

Right to Know. You may have the right to confirm whether or not we process your personal information and, if we do, to request that we disclose the following to you upon receipt of your verifiable consumer request: 

  • -The categories of personal information we have collected about you
  • -The categories of sources from which we collected that information
  • -The business or commercial purposes for collecting, selling, or sharing that information
  • -The categories of personal information we sold or disclosed for a business purpose
  • -The categories of third parties to whom we sold or disclosed that information
  • -The specific pieces of personal information we collected about you and/or a copy of that information in a portable and readily usable format

    Right to Delete. You may have the right to request that we delete your personal information from our records, subject to certain exceptions. Upon receipt of a verifiable consumer request, and as required by applicable law, we will delete and direct any service providers to delete your personal information.

     

    We may not be required to comply with deletion requests if we, or our service providers or contractors, need the subject information in order to:

  • -Complete the transaction for which the personal information was collected, provide a good or service requested by you or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between us and you.
  • -Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity.
  • -Debug to identify and repair errors that impair existing intended functionality.
  • -Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law.
  • -Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
  • -Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us and compatible with the context in which you provided the information to us.
  • -Comply with a legal obligation.
  • -Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Right to Correct.  You may have the right, subject to certain limitations, to request that we correct any inaccurate personal information we maintain about you.  Upon receipt of a verifiable consumer request, and as required by applicable law, we will take appropriate steps to respond to your request.

 

Right to Opt-Out of Selling, Sharing, Targeted Advertising, and/or Certain Automated Decision Making. You have the right, subject to certain limitations, to opt-out of having your personal information sold, shared, used for targeted advertising, and/or used to create a profile for use in connection with making solely automated decisions that produce legal or similarly significant effects. However, we do not use your personal information for any of those purposes, as they are defined under applicable law, and do not have actual knowledge that we have sold personal information of minors under age 16.

 

Right to Limit Use or Disclosure of Sensitive Personal Information.  You may have the right, subject to certain exceptions, to request limitations on the use and disclosure of your sensitive personal information, as that term is defined under applicable law.  We do not use sensitive personal information to infer characteristics about data subjects nor for purposes other than those set forth in Section 7027(m) of the CCPA regulations.  Upon receipt of a verifiable consumer request, and as required by applicable law, we will take appropriate steps to respond to your request.

Right Against Discrimination. You may have the right not to be discriminated against for exercising any of the rights described in this section. For example, we generally will not provide you a different level or quality of goods or services if you exercise these rights.

Submitting Consumer Rights Requests 

To submit a consumer rights request, please contact us at 860-906-3747 or [email protected].  

Verification. We reserve the right to only respond to verifiable consumer requests. A verifiable consumer request is one made by:

  • -the consumer who is the subject of the request,
  • -a consumer on behalf of the consumer’s minor child, or
  • -a natural person or business entity authorized to act on behalf of a consumer.

To verify your identity, we may ask you to verify personal information we already have on file for you. If we cannot verify your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.  Making a verifiable consumer request does not require you to create an account with us. Additionally, you will need to describe your request with sufficient detail to allow us to review, understand, assess, and respond. 

Authorized Agents.  You may authorize a natural person or business entity to act on your behalf with respect to your rights under this section. Unless you have provided the authorized agent with a qualifying power of attorney, you must provide your authorized agent written permission, signed by you, to act on your behalf and verify the authorized agent’s identity with us.  We reserve the right to deny requests from persons or businesses claiming to be authorized agents that do not submit sufficient proof of their authorization.

We may not be able to respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Our Response.  We reserve the right to charge a fee to process or respond to your request if it is excessive, repetitive, or manifestly unfounded. If we determine that a request warrants a fee, we will attempt to notify you as to why we made that decision and provide a cost estimate before completing your request. We will endeavor to respond to a verifiable consumer request within forty-five (45) calendar days of receipt, but we may require an extension of up to forty-five (45) additional calendar days to respond and we will notify you of the need for the extension.

If you have an account with us, we will deliver our written response to that account.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.  Our response may be limited to personal information we collected and maintain on or after January 1, 2022, unless you request a narrower time period or providing a response covering this full time period would be impossible or involve disproportionate effort.  In the event we deny your request, in whole or in part, we will explain the bases for that denial. 

Appeal of Our Response.  In the event you believe we have erroneously denied your request, in full or in part, you may, within sixty (60) days of receipt of that denial, submit an appeal at 860-906-3747 or [email protected].  In your appeal submission, please explain why you believe our decision to deny your request was incorrect and please provide any additional information you believe we should consider in connection with your appeal.  Within sixty (60) days of receipt of your appeal, we will advise you in writing of any action we have taken, or refrained from taking, in response to your appeal, along with an explanation of why we have taken, or refrained from taking, such action. 

California Residents

This section applies only to California residents. It supplements and amends the information contained in the Policy with respect to California residents. The other provisions of the Policy continue to apply, except as modified in this California section.

Shine the Light.  California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. Such requests must be submitted to us in accordance with the instructions in the Contact Us section of this Policy.  Please mention when contacting us that you are making a “California Shine the Light” inquiry. Within 30 days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties.  This request may be made no more than once per calendar year.  We reserve our right not to respond to requests submitted other than in accordance with the instructions specified in this paragraph. 

Eraser Law.  If you are a California resident under the age of 18, and a registered user of any site where this Policy is posted, California law permits you to request and obtain removal of content or information you have publicly posted. You may submit your request using the contact information in Contact Us section of this Policy. Please be aware that such request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.