The following Terms and Conditions govern your use of the LAZ online parking reservation system (the "System"), which is owned and operated by LAZ KARP Associates, LLC, (“LAZ”). Your access to, and use of, the System and the services, products and networks found at or related to the System (referred to collectively as the "Service") are subject to the following Terms and Conditions.
The Service provided by LAZ pursuant to the System is limited to: informing users of the location and potential availability of parking spots. Third parties, including LAZ related entities, who are the business of owning, leasing, managing or operating parking facilities shall process payments, negotiate terms of licenses, settle disputes between users of the Site, provide the parking service, operate the parking lot or otherwise accept custody of motor vehicles. LAZ, in providing Service, does not accept any responsibility whatsoever regarding the safety of persons or property in the parking spots found on the System, guarantee the availability of a specific parking spot in the location you selected or the suitability of said parking spot. The responsibility of the forgoing is determined by the agreement between the parking provider and you.
I. ACCEPTANCE OF TERMS
By using the Service, you signify your acceptance of the Terms and Conditions and agree to comply therewith (the “Agreement”). LAZ has the right to strictly enforce any of the provisions of the Terms and Conditions. If you do not accept and agree to the Terms and Conditions, do not use the Service.
LAZ reserves the right, at its discretion, to update or revise these Terms and Conditions. Please check the Terms and Conditions periodically for changes. Your continued use of this System following the posting of any change to the Terms and Conditions constitutes acceptance of those changes
You may not use any LAZ owned or third party owned trademarks or logos without the prior written consent of LAZ or the applicable trademark owner.
III. SERVICES AND USE OF SERVICES
By using the Service, you represent and warrant that you are at least 18 years of age and that you are legally able to enter into this Agreement under the current laws of your jurisdiction.
The service provided by this System is limited to: (i) informing customers of the location and apparent availability of parking, and (ii) providing customers the ability to book parking. The decision to utilize parking information remains your responsibility and you assume that risk. The allocation of parking spaces within a lot is solely in the control of the lot attendant or uncontrolled if not attended. In connection with providing the Service, LAZ is not responsible for any consequences arising from the lack of suitable parking. In all cases the parking arrangement will be governed by the agreement with the operator of the parking facility as posted at their location or provided to you by them.
This Site is intended for personal, noncommercial use.
IV. TERMINATION OF USAGE
User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.
V. PRICING AND AVAILABILITY
LAZ, in providing the Service, facilitates the reservation of parking between those in need of short-term parking (the “Licensees”) and owners, managers, or lessees of parking facilities (the “Licensors””). While LAZ makes every effort to provide accurate information regarding the parking listed on the System, LAZ does not make any representation as to the accuracy of such information. As Licensee you assume the risk that the information provided is not accurate. LAZ, in providing the Service, does not set the parking prices, operate the parking facilities, determine parking availability or charge you for any parking fees or services provided. LAZ is not responsible for any consequences arising from not being able to park, delays associated with parking, road closures or changing traffic conditions. In all cases the parking arrangement will be governed by the agreement made between the Licensor and the Licensee as posted at the parking facility location or provided to the Licensee by the Licensor. By using the Service, Licensors have represented that they have full authority to license to the general public, the parking they propose to license, without restriction.
When a reservation is submitted online, the quoted rate is fixed. Therefore, the quoted rate may not be combined with any additional coupons, special offers or other promotion when exiting with the parking facility. Special discounts do not apply. Licensees agree to abide by the terms and conditions of the purchase imposed by any Licensor with whom a reservation is made, including, without limitation, payment of all amounts when due and compliance with all rules and restrictions imposed by that Licensor. Licensee is responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the System. LAZ is not responsible in any way for the accuracy or suitability of any payment to any entity on your behalf.
VI. CANCELLATIONS AND REFUNDS
Unless otherwise provided in the agreement with the Licensor of the parking space, parking booked through the System is fully refundable up to 24 hours before the start of the reservation unless noted otherwise. Cancellations must be submitted to the System and are not accepted via phone or email. After 24 hours prior to the start of the parking reservation, all bookings are non-refundable, even if the Parking customer was unable to use the parking.
Special conditions may exist in connection with event parking. These conditions are determined by the Licensor of the parking space. Unfortunately, the circumstances surrounding postponed events are unpredictable. Although we will try to help you resolve your parking situation, we are not responsible for postponed events, partial performances, or venue, date, or time changes. No refunds will be issued.
VII. PARKING PASS
Users who book parking through the System ("Buyers") must present the System parking pass in accordance with the instructions included with the booking to receive their guaranteed parking space on the day of reservation. If the Buyer does not present the parking pass to the Licensor, the driver will not get credit for their online payment and this online payment will not be refunded at a later date.
Buyers are responsible for ensuring they arrive at their booked parking location.
The parking booked is valid only for the times listed on the parking pass.
Customer must comply with all rules and regulations of the parking location.
The parking pass is intended solely for use by the original purchaser. It may not be resold or transferred. Any such sale or transfer shall render the parking pass void.
VIII. PERSONAL INFORMATION
In order to access certain services on the System, you may be required to provide information about yourself (such as identification or contact details). You agree that any information that you provide will be accurate. Additionally, you agree that you are responsible for maintaining the confidentiality of passwords associated with any account that you use to access the Services provided by the System. If you become aware of any unauthorized use of your password or of your account, you agree to notify LAZ immediately at [email protected]. The provisions of this Article will survive termination of this Agreement and your use of the Service.
IX. POSTING TO SYSTEM
Postings to the System and e-mail delivered to LAZ are not confidential, and LAZ is not liable for any use or disclosure of that information. All communications and other materials you submit to the System or to LAZ by e-mail (including, without limitation, unsolicited ideas, suggestions, or materials) are the sole and exclusive property of LAZ and may be used by LAZ for any purpose (commercial or otherwise) without further permission or compensation to you.
X. ACCURACY OF INFORMATION
The information regarding parking facilities is provided by the Licensor. LAZ, in providing the service, does not verify such information. LAZ, in providing the Service, cannot be responsible for the content or accuracy of any information obtained regarding the parking facilities, and shall not be responsible for any transaction, interaction, or contact resulting from the Services.
XI. PROPERTY RIGHTS
The System contains various information in the form of data, text, graphics, and other materials from LAZ and third party operators (the "Site Content"). You acknowledge that the System and various elements contained therein are protected by copyrights, trademarks, trade secrets, patents, or other proprietary rights, and that these worldwide rights are valid and protected in all forms, media, and technologies existing now and hereinafter developed. You also acknowledge that the System Content is and shall remain the property of LAZ, its successors and assigns and/or its licensees. You agree to comply with all intellectual property laws and you shall not encumber any interest in, or assert any rights to, the System Content. You may not modify, transmit, participate in the sale or transfer of, or create derivative works based on any System Content, in whole or in part.
XII. LIMITATION OF LIABILITY
You agree that you are solely responsible for (and that LAZ has no responsibility to you or to any third party for) any breach of your obligations under this Agreement and for all activities that occur under your account.
BY USING THE SERVICE, YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS LAZ AND ITS AFFILIATES, OFFICERS, LICENSEES, LICENSORS, EMPLOYEES, AGENTS, AND PARTNERS FROM ANY AND ALL CLAIMS, DAMAGES, OBLIGATIONS, LOSSES, AND EXPENSES INCLUDING BUT NOT LIMITED TO ATTORNEY’S FEES, FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM OR IN ANY WAY CONNECTED TO YOUR USE OF THE SERVICE INCLUDING BUT NOT LIMITED TO ANY CLAIMS RELATED TO YOUR USE OR INABILITY TO USE THE SERVICE, VIOLATION OF ANY TERM OF THIS AGREEMENT, CONDUCT OR CONTENT OF ANY OTHER USERS OF THE SERVICE, AND UNAUTHORIZED USE OF CONTENT. THESE LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
LAZ, in providing the Service, is not responsible for theft, vandalism, acts of god, weather or any damage done by a third party or by the Licensor to the Licensee’s vehicle while parked, attempting to park, or attempting to exit from the parking facility. The Licensee acknowledges that all claims of liability for any damage or injury to the Licensee, the Licensee’s vehicle, and the Licensee’s passenger or passengers that might or does occur while the Licensee is entering, parking, parked in or exiting the parking facility are solely against Licensor, and LAZ, in providing the Service, shall have no liability to Licensee relative to same. The use of the reservation is subject to Licensor’s rules and regulations. In the event that Licensee violates any rule of regulation, the Licensee runs the risk of being towed and accepts full responsibility for costs associated therewith. The provisions of this Article shall survive termination of this Agreement and your use of the Service.
You agree that the use of the Service is at your own risk. LAZ provides the Service on an “AS IS” and “AS AVAILABLE” basis WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILIY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF PROPRIETARY RIGHTS. LAZ EXPRESSLY DISCLAIMS ANY WARRANTIES FOR THE SECURITY, RELIABILITY, TIMELINESS, ACCURACY, AND PERFORMANCE OF THE SERVICE. LAZ EXPRESSLY DISCLAIMS ANY WARRANTIES FOR ANY SERVICES OR PRODUCTS YOU MAY RECEIVE FROM OTHER USERS OF THE SERVICE. THESE DISCLAIMERS OF WARRANTY SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. The terms of this Article shall survive termination of this Agreement and your use of the Service.
By using the Service, you agree to indemnify LAZ and its affiliates, officers, licensees, licensors, employees, agents, and other partners for any claims or demands (including but not limited to attorney fees and court costs) made by any third party arising from your use of the Service, your violation of this Agreement, or your breach of any representations and warranties herein. The terms of this Article shall survive termination of this Agreement and your use of the Service.
By using the Service, you agree to the following: (i) Compliance with Rules and Regulations. The Licensee agrees to comply with any rules and regulations established by any Licensor in connection with the utilization of the Services; (ii) Impersonation. You shall not impersonate others through the Service in a manner that does or is intended to mislead, confuse, or deceive other users of the Service regarding your identity. (iii) Illegal Activities. You shall not use the Service to solicit, enable or perform illegal acts or to deliver illegal products to other users of the Service; (iv) Disruption. You shall not engage in any activity that interferes with or disrupts the services provided by the System (or the servers and networks which are connected to the System). You shall not transmit any viruses, worms, defects, Trojan horses, or any items of a destructive nature; (v) Intellectual Property Rights. You shall not use the Service to display any content that violates the intellectual property rights of any user or third party; (vi) Spam. You shall not use the Service to distribute unsolicited commercial advertisements of a nature typically characterized as spam, including but not limited to hyperlinks provided by commercial advertisement agencies. You shall not use any robot or spider to collect information about users for any unauthorized purpose; (vii) Privacy. You shall not use the Service to infringe on the privacy of others by posting confidential information including but not limited to credit card numbers, social security numbers, residential or business addresses, e-mail addresses, or other personally identifiable information; (viii) Abusive Content. You shall not use the Service to display content that does or is intended to harass, defame, threaten, or otherwise abuse others; and (ix) Pornographic Content. You shall not use the Service to display Content that is pornographic in nature.
XVI. TERMINATION OF SERVICE
LAZ reserves the right, in its sole and absolute discretion and without prior notice, to terminate your account or otherwise limit your use of the Service for any reason including but not limited to any violation of this Agreement. LAZ reserves the right to decide whether your conduct has violated any terms of this Agreement.
LAZ reserves the right to remove or otherwise alter any content you submit to the Service without your permission.
XVII. AGENCY AND EMPLOYMENT
LAZ is not a party to any contract formed by the use of the Service other than as provided by this Agreement.
This Agreement is not a contract for employment. No agency relationship exists between you and LAZ or its affiliates, officers, licensees, licensors, employees, agents, and other partners.
XVIII. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between you and LAZ, and supersedes any prior written or oral agreements. This Agreement is subject to all state, federal, and local laws. If any term in this Agreement is held invalid or unenforceable, the invalid or unenforceable term should be stricken and the remainder of the Agreement shall be construed as to reflect, as nearly as possible, the original intentions of the parties, and the remaining terms shall remain in full force and effect. LAZ’s failure to enforce any term in this Agreement will not constitute a waiver of that or any other term in this Agreement. This System is operated by LAZ KARP Associates, LLC, a limited liability company organized under the laws of the State of Connecticut. The parties consent to the exclusive jurisdiction of the state courts of Connecticut or of the United States District Court for the District of Connecticut and irrevocably agree that all actions or proceedings relating to this Agreement will be litigated in such courts. The parties waive any objection based on improper venue or forum non conveniens.
XIX. Governing Law
This Agreement shall be governed by and interpreted in accordance with the laws of the State of Connecticut, without regard to its provisions governing conflicts of law. If we allege that you have infringed or threatened to infringe our intellectual property rights, then, in addition to any other rights and remedies we may have, we may seek any preliminary or permanent injunctive relief from any court of competent jurisdiction.
SMS (Text to Park) Terms of Service Top of Page
Description of the Program: We provide a convenient service that enables you to text us at 53242 to initiate a paid parking transaction from your smartphone. All you need to do is to text us the parking Location Number. This is typically listed on signage at our parking Location.
1. When you send a text message to us to begin a paid parking transaction, you opt-in to the service, and we will send you an SMS message to begin your transaction and confirm your opt-in. The keyword you use to begin a paid parking transaction will typically be the “Location Code” of our parking lot or garage for which you plan to begin a paid parking transaction e.g. “TX9999”.
2. You can cancel the SMS service at any time. Just text "STOP" to 53242. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. This means that you can no longer pay for parking using this text service.
If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If at any time you forget what keywords are supported, just text "HELP" to 53242. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
4. Subject to change, we may be able to deliver messages to the following participating mobile phone carriers:
AT&T, Boost Mobile, T-Mobile, Metro PCS, Verizon Wireless, Sprint, U.S. Cellular, Nextel & Virgin Mobile.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will not receive regularly scheduled messages from us - you will receive messages from us only if you text 53242 to initiate a parking transaction. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have specific questions relating to your transactions, you may reach Customer Care at [email protected] or 1-855-LAZ-4040.
1. Obtaining a Parking Card
A. A monthly parking card or permit may be obtained by the company administrator or as an individual by registering online at www.lazparking.com. Applicants must complete the application identifying each vehicle to be used by the card holder. The following information must be furnished for each vehicle listed: License tag number, vehicles make, model, year, and color.
B. A processing fee is required for the issuance of an access card. A fee could be invoiced for lost cards.
C. A lost or stolen parking card should be reported as soon as possible.
D. Do not leave your parking card in your car. It may become warped due to heat or cracked due to cold temperatures.
2. Conditions For Use of a Parking Card or Permit
A. A parking card or permit authorized the holder to have only one of the vehicles listed on the application in the garage at any given time.
B. Owners of more than one vehicle or members of car pools may, therefore, use a single card for more than one vehicle as long as each one has been listed and only one vehicle is parked in the garage at the time.
C. If two members of a carpool drive two vehicles on the same day, only one carpooler will be permitted to use the parking card. The other carpooler must pull a ticket and park in Visitor Parking and must pay for parking at the current daily rate.
D. The card holder is responsible for updating online any changes regarding card type, license number, address, email address, employer, or mobile number.
E. Any parker found to be misusing their parking privileges (for example, but not limited to: passing the card to another individual) will be subject to termination of privileges.
F. Failure to properly register your car or misuse of parking spaces may subject your car to towing.
G. Long-term storage of vehicles, properly registered or not, is not permitted without the prior written consent of LAZ Parking. Special Rates apply for overnight storage.
3. Payments on a Parking Account
A. All checks should be made payable to LAZ Parking. Carpoolers making payments should list the card holders name on the check payments. All checks are to be mailed directly to the address displayed in the remittance portion of your invoice.
B. Payment for monthly parking is due on the 1st of each month. Payment is considered late after the 5th and card deactivation is on the 10th. A reconnection fee could be invoiced for all cards deactivated. If the 10th falls on a Saturday, Sunday, or Holiday, payments are due the prior business day. Prorating of monthly charges will be done on a half-month basis only. Any parker with an outstanding balance after the 10th of the month may be assessed a late fee. If the balance remains outstanding beyond the 15th, the parking card will be deactivated, and monthly parking privileges will be terminated until payment is made. A reactivation fee may be assessed in addition to the late fee. Anyone having their card deactivated a total of three (3) times risks having their parking privileges terminated.
C. Refunds for parking will not be made to anyone whose card has been deactivated due to nonpayment.
D. Monthly payment must be made by check to the remit address on the invoice.
E. All checks returned from the bank for nonpayment will be assessed a service charge.
F. If the parker believes an error has been made on his/her account, proof of payment will be required (canceled check or cash receipt). No adjustments will be made without verification.
G. Automatic Recurring payment by credit/debit card will be charged between the 1st and 5th business day of each month. Customers with a declined charge will be responsible for updating their card on file and bringing their account current with a one-time payment via their online account. Failure to bring the account balance current will result in a deactivation of the facility access card/permit. An activation fee may apply to reactive the card/permit.
H. Automatic Recurring payment by Direct Debit ACH will be charged between the 1st and 5th business day of each month. Customers with a returned charge will be responsible for updating their banking details on file and bringing their account current with a one-time payment via their online account, or a credit or debit card payment. Failure to bring the account balance current will result in a deactivation of the facility access card/permit. An activation fee may apply to reactive the card/permit.
4. Termination of Parking
A. Upon termination of parking, the parking card must be returned to LAZ Parking to receive a card deposit refund. (If applicable at the facility)
The tenant’s parking account must be current and paid in full and the access card must be in working condition before a refund will be issued.
Credit is based on the date the card is returned to LAZ Parking.
B. The rental for a parker’s final month will be prorated on a half-month basis only if a full month is not used. Cards turned in and canceled by the 15th day of any month will be credited for half a month. No credit for cards turned in after the 15th day of the month.
C. All card deposit refunds are made within 2-6 weeks after the card is returned.
D. 30 Days’ written advance notice of upcoming termination is required. Refunds will not be given without the written advanced notice of cancellation.
5. Procedures When you Forget Your Card
A. If the monthly parker is without an access card, a ticket should be pulled to enter the parking deck. You will be granted a one-time exit without charge. The parker’s name and card number will be logged, and a follow-up check of the card use history will be performed. Any person found to be misusing their parking card will be subject to termination of parking privileges.
6. Parking Deck Procedures
A. Follow directional signs throughout all levels of the deck.
B. Use your parking deck access card to both enter and exit the facility. DO NOT TAKE A TICKET TO ENTER THE GARAGE.
C. The parking access system will not allow passbacks or multiple exits. Access cards must be used in sequence. Only one entrance and one exit are allowed per cycle. Unlimited cycles are allowed daily.
D. Overnight storage of a vehicle is not permitted without the prior consent of LAZ Parking.
E. PARKERS WHO ARE OBSERVED DRIVING THE WRONG WAY WILL BE GIVEN ONE WRITTEN WARNING. FUTURE VIOLATIONS MAY RESULT IN THE TERMINATION OF PARKING PRIVILEGES.
F. A speed limit of 5 mph will be monitored by Parking Personnel and Security Officers: violations will be issued.
G. Parking is not allowed in RESERVED, VISITOR, HANDICAP PARKING, OR IN NO PARKING ZONES unless authorized to do so.
H. PARKING IS ALLOWED BETWEEN THE LINES IN ONE SPACE ONLY. PLEASE DO NOT PARK IN CROSSED-OUT AREAS OR SOLID-PRINTED AREAS AT STAIRWELL ENTRANCES.
I. Please deposit trash in containers located at each elevator station.
J. Any accident occurring in the garage involving damage to vehicles or personal injury should be reported to the Local Police (911) and Building Security.
K. LAZ PARKING is not responsible for theft, damage, loss of vehicles, or items contained within the vehicle while parked on the premise. Damage or theft to any vehicle is the sole responsibility of the vehicle’s owner.
L. Any parker receiving three (3) or more violations will be subject to termination without further warning. Violations are given for using two spaces, driving the wrong way, speeding, or any other reasons at the discretion of the Parking Manager.
M. Unidentified vehicles. A citation will be left on the windshield. A response is required the following day to ensure identification.
It is understood and agreed that the rules and regulations for any particular parking location may be more restrictive than those set forth above. In the event of such a conflict, the rules and regulations for that specific parking location shall govern. You should check with the particular parking location to determine the particular rules and regulations that apply to the parking location.